What luggage can I bring onboard?

You can bring one carry-on bag (under 22" on the longest side, and under 25lbs), and one personal item (under 19" on the longest side, and under 25lbs) for free. Additional carry-on bags, large bags and sports gear can be brought for an additional fee.

How do I book large luggage and sports gear?

You will be able to select and add large luggage during step #3 of the booking process. Guests travelling with large luggage, additional luggage, or sports gear must check-in at the terminal prior to  sailing. 

How much space do you have for large or additional luggage?

Our luggage bays allow up to 35 large bags on board, and 5 spots for sports gear. Due to this limited luggage capacity, guests are strongly advised to book their luggage online ahead of their sailing. If space runs out, we will be unable to accommodate large or additional luggage that was not booked in advance. 

Can I bring 2 carry-ons?

Of course! The first carry-on is complimentary, and the second carry-on can be purchased during the booking process, under "large or additional luggage".

Can I bring large luggage without a reservation?

Guests can pay for their large or additional luggage in-person at the time of their sailing. 

Due to the limited space on board, we cannot guarantee you a spot. Once they’re gone, they’re gone! We highly recommend booking your luggage in advance.

Can I remove large luggage from my booking?

Like the changing tides, we understand that plans can shift. You can remove your excess luggage online, and a nominal $5.00 fee will be charged for luggage removal up to 1 hour prior to scheduled sail time. No cancellations can be made within 60 minutes of departure.

Do pet carriers, strollers or wagons count as luggage?

Nope! These items are complimentary for guests travelling with pets, infants or toddlers. Please note that strollers and wagons must be collapsed when stored on board, and all items inside are subject to our luggage policy. 

Don’t see an option to add large luggage? 

That means we’ve reached capacity. Need help? Contact support@hullo.com.