Privacy Policy

Modified on Mon, 28 Jul at 10:57 AM

Hullo is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and disclose personal information that we may obtain about you through our website, mobile app, or other means.

Personal Information We Collect:

We may collect personal information about you, such as your name, email address, phone number, payment information, and other information that you provide when you use our services. We may also collect information about your travel preferences and history, and any feedback or comments that you provide to us.

How We Use Personal Information:

We use personal information for the following purposes:
To provide you with our ferry services and related products or services;
To process payments and bookings for our services;
To communicate with you about your bookings or our services;
To personalize and improve our services;
To analyze customer trends and preferences;
To comply with legal and regulatory requirements;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us, with your consent.

How We Share Personal Information:

We may share your personal information with our subsidiaries, affiliates, and service providers who perform services on our behalf, sometimes in a foreign country with different privacy laws than Canada. In these circumstances, the governments, the judiciary, law enforcement or regulatory agencies of that country may be able to obtain access to your personal information through the laws of that foreign country. While we can’t change the laws of the foreign country, whenever we engage a service provider, we require that its privacy and security standards comply to this policy and applicable Canadian privacy law.

We may also disclose your personal information as required by law, or to protect our rights, property, or safety or the rights, property, or safety of others.

Security of Personal Information:

We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. We use encryption, firewalls, and other security measures to protect your personal information.

Your Choices:

You may opt-out of receiving marketing communications from us at any time. You may also request access to or correction of your personal information that we hold by contacting us at the address below.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time by posting a new version on our website. You should review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy, or our privacy practices, please contact us at:

Hullo
10 Church St
Nanaimo, BC
Canada V9R 5H4
Email: support@hullo.com

By using our services, you agree to the terms of this Privacy Policy.